$\newcommand{\cM}{{\mathcal M}}\newcommand{\stp}{{\overline{\otimes}}}$The following technical question arose in some work I'm doing, which concerns traces on Banach algebras, but which has wandered into territory that I don't know well.

Let $(\cM,\Delta)$ be a Hopf von Neumann algebra: that is, $\cM$ is a von Neumann algebra and $\Delta: \cM\to \cM\stp\cM$ is a coassociative, injective, normal $*$-homomorphism.

Does there always exist a completely bounded, linear map $T:\cM\stp\cM\to \cM$ such that $T\Delta$ is the identity? If so, can we always choose $T$ to be normal?

This works for many examples, for instance when $\cM$ is injective as a von Neumann algebra [the image of $\Delta$ is then complemented in $B(H\otimes H)$ by a norm-one projection], or $\cM$ is a locally compact quantum group in the sense of Kustermans-Vaes [use the fundamental unitary and then slice].