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Assume we have a $M/M/\infty$ queue with arrival rate $\lambda$ and a service rate $\mu$. From Burke's theorem, the departure process of the queue is a Poisson process with rate $\lambda$.

However, what is the relationship between the arrival and departure processes? Are they independent? If not, is it possible to characterize their relationship?

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The arrival and departure processes are obviously not independent: suppose that, with some very bad luck, no customers arrived to the system up to now; then (after the completion of the service of those that were there initially) nobody will departure as well.

For a single-server queue, one can, for instance, calculate the covariance of arrival/departure counts: see The input and output processes in a single-server queue; for the $M/M/\infty$ that might be even easier, but I didn't check.

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