Seeking help on this interesting problem! any input is welcome and appreciated. I've posted on other places and decided to seek any possible help here!
Background
From many texts, we know that for an M/G/1 queue, denote $I_n$ as the number of customers in the system immediately after the nth service completion and $r_n = T_n-T_{n-1}$ where $T_n$ is the nth service completion time. This duo ${(I_n,r_n)}$ forms a Markov renewal sequence.
Then, the transition probability matrix $Q$ with entries $Q_{ii'}(t) = P(I_n = i', r_n\leq t | I_{n-1} = i)$ like in the following matrix $$ Q(t)=\left|\begin{array}{cccccc} B_{0}(t) & B_{1}(t) & B_{2}(t) & B_{3}(t) & B_{4}(t) & \cdots \\ A_{0}(t) & A_{1}(t) & A_{2}(t) & A_{3}(t) & A_{4}(t) & \cdots \\ 0 & A_{0}(t) & A_{1}(t) & A_{2}(t) & A_{3}(t) & \cdots \\ 0 & 0 & A_{0}(t) & A_{1}(t) & A_{2}(t) & \cdots \\ \cdot & \cdot & \cdot & \cdot & \cdot & \\ \cdot & \cdot & \cdot & \cdot & \cdot & \end{array}\right| $$
where $H(u)$ is the service time CDF, $A_{\nu}(x)=\int_{0}^{x} e^{-\lambda \mathrm{s}} \frac{(\lambda u)^{\nu}}{\nu !} d H(u), \text { for } \nu \geq 0, x \geq 0,$ $B_{\nu}(x)=\int_{0}^{x} \lambda e^{-\lambda \mu} A_{\nu}(x-u) d u$.
Observation on matrix Q(t)
It is not stochastic since the rows do not add up to 1 when $t$ is finite. When $t$ is infinite, this matrix is the same as the (stochastic) transition matrix of the imbedded DTMC of M/G/1 queue.
Question My question is that, suppose we know the interdeparture time $r_n = T_n - T_{n-1},$ what exactly is the probability $P(I_n=i'|I_{n-1}=i,r_n)$? Intuitively, suppose we know how long two departures are apart? What's the distribution of the system size at the next departure?
Any input is highly appreciated! Thank you all!