The Gross-Zagier paper "Heegner points and derivatives of $L$-series", is really computational and hard to plow through. It seems it is futile to read it as such and one must look for a more conceptual understanding.
The more conceptual attempts I know are the following:
$1$. The work of Kolyvagin on Birch-Swinnerton-Dyer conjecture, in which he re-proves part of Gross-Zagier using Euler systems. The problem with this is that some of the original Gross-Zagier is still needed for getting the results on BSD conjecture(if I understand things correctly. Please point out if I am wrong).
$2$. The volume of Darmon and Zhang published by MSRI, in which they attempt a $p$-adic theory. Again this is going away from the original complex analytic case. Again please correct me if I am wrong.
So I am wondering whether anybody published a more conceptual approach to the complex analytic Gross-Zagier theorem. I would be grateful for any references.