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I agree with your criticism. The point I awkwardly tried to make is this. Computing a matrix exponential and computing the singular part of the quotient of the exponential function by a nonzero polynomial are equivalent problems (in the sense that there is a simple dictionary between them).
I looked at Chapter 10, but I still don't see your point. I wrote "Let f(z) be the minimal polynomial of A, let g(z) be f(z) times the singular part of e^z/f(z), and observe e^A=g(A)." Are you claiming that Higham disproves this statement? In this case, could you say where? Are you claiming that this statement is false? In this case, could you say why?