It is well know that the isomorphism classes of first order deformations of a nonsingular variety $X$ are in $1$ to $1$ correspondence with $H^1(X,\mathcal{T}_X)$.
It is also known that given any small extension $A' \to A$, the group $H^1(X, \mathcal{T}_X)$ acts transitively on the isomorphism classes of liftings of a given deformation $\xi$ to $A'$, if it is nonempty. In particular, it is not always a free action and so we no longer have a $1$ to $1$ correspondence between isomorphism classes of liftings of $\xi$ and $H^1(X, \mathcal{T}_X)$.
Why does the action of $H^1(X, \mathcal{T}_X)$ fail to be free over an arbitrary small extension? What exactly makes the case $A' \to A$ so different from the case $k[\epsilon] \to k$?
For example, suppose I want to know the first order deformation of $X_A=\mathbb{P}^1 \times A \to A$, where $A$ is a commutative algebra over $k$, are first order deformation then still classified by $H^1(X_A, \mathcal{T}_{X_A/A})$? That is by the first cohomology of the relative tangent sheaf.