I submitted a paper and unfortunately, about a week later, found a glaring error in reasoning in one of the proofs. Since the paper had been submitted only 1 week, the journal website said it hadnt been sent out for review yet. So, I emailed the journal office IMMEDIATELY with a request to withdraw my paper. No response.
I sent another email to the journal office. No response.
Finally I emailed the chief editor with my request. No response :(
Its been a month. With some additional steps, I have been able to repair my proof and now I want to submit my paper to another journal. But I dont know if my paper has been successfully withdrawn or not. The journal website still says no referee has been picked.
What do I do? The journal in question is quite well known and the editors are powerful people. I am a junior mathematician; I dont want to piss anyone off. At the same time, I think I can have my paper accepted to another good journal by application season if I submit now. how much more should I wait?