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While most well-known Lie groups are matrix groups, there do in fact exist Lie groups which are not matrix groups. That is, they have no faithful finite dimensional representations.
For example, let $H$ be the real Heisenberg group
$$H=\{\begin{pmatrix} 1 & a & b\newline 0&1&c\newline 0 &0 &1\end{pmatrix}\mid a,b,c\in\mathbb{R} \},$$
and $\Gamma$ the discrete subgroup
$$\Gamma=\{\begin{pmatrix} 1 & 0 & n\newline0&1&0\newline 0 &0 &1\end{pmatrix}\mid n\in\mathbb{Z}\}.$$
The subgroup $\Gamma$ is central, and thus normal. The Lie group $H/\Gamma$ has no faithful finite dimensional representations over $\mathbb{R}$ or $\mathbb{C}$.